Contact and support
One address, and it goes straight to the author of the app.
Effective from 9 października 2026
Write to us
Email: borygoo45@gmail.com
We usually reply within two business days, at the latest within 14 days.
Most common matters
- I cannot see my data — check that you are signed in to the same account; the portfolio belongs to the account, not to the device.
- The uploaded report changed nothing — upload the transaction history file from your brokerage account (an XTB report in XLSX format).
- I forgot my password — choose password recovery on the sign-in screen.
- I want to delete my account — the “More” tab → “Delete account”. It erases everything, at once, without writing to us.
- I bought Premium but still see the free version — in the “More” tab press “Refresh”; if that does not help, write to us with the account email address.
Reporting a bug
What helps most: what you did, what you saw, which phone or browser you use, and a screenshot. The app version is in “More” → “Connection”.
Important documents
- Privacy Policy: https://www.portevo.pl/privacy
- Terms of Use (EULA): https://www.portevo.pl/terms
- Your privacy choices: https://www.portevo.pl/privacy-choices